What we do.

Cogworx can help your organisation deliver successful products and services by providing support in three key areas.

Woman pointing at post-it notes on a wall
Icon of a radar screen


All great designs start with thinkers. Those people who align user insight with business challenges, creating an executable plan to deliver a vision that results in happy customers and healthy businesses.

From understanding the drivers, emotions and challenges of your audience through to the practicalities of bringing a product or service to market, we explore these through a number of different tools and techniques.

    •     UX Strategy
    •     Design Sprints
    •     Design Thinking Workshops
    •     Leadership Team Workshops
    •     Empathy & Journey Maps
    •     Digital Strategy Consultancy
    •     Business Analysis & Consultancy
    •     Digital Analytics

Graphi showing a user testing a website on a laptop


Only by understanding the wider context in which a user is accessing your service or product can we be sure we will exploit every opportunity available to us.​


We focus on real evidence, true experiences and genuine emotions to guide the iterations our designs go through.


We identify the pain points, record those moments that suggest we're on the right path, as well as those unconscious, subtle reactions that truly tell us how a service or product is being received.

  • Ethnographic & Contextual Studies  

  • Remote Usability Testing

  • Lab-based Usability Testing

  • Surveys

  • Depth Interviews

  • Diary Studies

  • Service Safaris

  • User Recruitment 

Graphic showing protoype sketches


We create digital services and products that are useful, intuitive and enjoyable to use. 


Designing elegant digital products and services that attract, engage and retain users is ultimately our aim. 


We work closely with users, stakeholders and developers to co-design services, rapidly creating low to high fidelity prototypes to test and iterate our designs.

  • Product and Service Design

  • UX Design

  • Interaction Design

  • UI Design

  • Rapid Prototyping

  • Information Architecture

Key roles

We have flexibility in the type of expertise that we can provide, but the key roles that we fulfil are:

  • Service Designer

  • UX Designer
  • User Researcher
  • Content Designer

  • UI Designer